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Who to Hire

Who to Hire / Customer experience

Helpdesk

The inbox the support team lives in. When the inbox needs a helpdesk built for Shopify. Gorgias is the Shopify-native helpdesk most DTC teams run on. I would talk to that first name before I sign with anyone else. The later names are there if the first call is not the right fit.

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    Gorgias is the Shopify-native helpdesk most DTC teams run on. When the inbox needs a helpdesk built for Shopify.

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    Gladly covers conversation-centric support built around the customer, for bigger teams. When the inbox needs a helpdesk built for Shopify.

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    Kustomer is A CRM-style helpdesk when CX gets complex. When the inbox needs a helpdesk built for Shopify.