terms of use
The terms behind the diagnostic.
Last updated May 30, 2026. These terms govern the DTC Operator Diagnostic and the tools at commercecatalyst.ai, provided by Commerce Catalyst Ventures Inc ("Commerce Catalyst," "we").
By purchasing or using the diagnostic, you agree to these terms. If you do not agree, do not use it.
1. What the diagnostic is
The diagnostic is a self-serve operating read of a consumer brand based on the numbers and answers you provide. It produces a financial-health score, operating-risk flags, and a 90-day operating priority. It is a decision-support tool, not a professional service engagement.
2. Your inputs
You are responsible for the data you enter and for having the right to provide it. The quality of the report depends on the quality of your inputs. See the Privacy Policy for how that information is handled.
3. Payment and access
The diagnostic is a one-time US$197 purchase processed by Stripe, and includes one re-run as described at checkout. Access is granted to you for your own business use. Do not resell, redistribute, or share access or the report as a commercial product.
4. Refunds
Refunds are governed by our Refund Policy: a full refund within 7 days if the report did not generate due to a technical issue, and otherwise the purchase is final once the report has generated.
5. Acceptable use
Do not attempt to break, scrape, overload, or reverse-engineer the service, bypass payment, or use it unlawfully.
6. No warranty
The service is provided "as is," without warranties of any kind, express or implied, including fitness for a particular purpose. We do not warrant that the outputs are accurate, complete, or suitable for any specific decision.
7. Limitation of liability
To the maximum extent permitted by law, Commerce Catalyst Ventures Inc will not be liable for any indirect, incidental, or consequential damages arising from your use of the diagnostic, and our total liability is limited to the amount you paid for it.
8. Indemnification
You agree to indemnify and hold harmless Commerce Catalyst Ventures Inc from any claim, loss, or demand arising out of your use of the diagnostic, the inputs you provide, or your breach of these terms.
9. Your data and privacy
How we handle the information you enter is described in our Privacy Policy. We do not sell your personal information, and we do not share it beyond the providers needed to deliver and follow up on the diagnostic. If you are a California resident, you may request access to or deletion of the information we hold by emailing us.
10. Governing law
These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in New York.
11. General
If any provision of these terms is found unenforceable, the rest remain in effect. We are not liable for delays or failures caused by events beyond our reasonable control. You may not assign these terms; we may assign them to a successor in connection with a merger, acquisition, or sale of assets. These terms, together with the Privacy Policy and Refund Policy, are the entire agreement between you and Commerce Catalyst Ventures Inc regarding the diagnostic.
12. Changes
We may update these terms; the "last updated" date above reflects the current version. Continued use after a change means you accept the updated terms.