Who to Hire / Retention and lifecycle
Retention and lifecycle
Email, SMS, subscriptions, and the reviews that keep a customer. The lists are Email and SMS platforms, Email and SMS agencies, Subscriptions, Loyalty and referrals, and Reviews. Each one names the firm I would call first, then a few alternatives. I would talk to that first name before I sign with anyone else.
Email and SMS platforms
See the listWhen the list needs a platform the rest of the stack can use.
Email and SMS agencies
See the listWhen I want a team running the flows, not another login.
Subscriptions
See the listWhen a product should come back on a schedule.
Loyalty and referrals
See the listWhen points or a referral should bring the next order.
Reviews
See the listWhen the product page needs reviews I trust.